Shipping
Shipping and delivery
Orders are shipped from Denmark via GLS or DAO within 1-2 business days date of purchase.
International packages (inside EU) normally arrive within 3-5 days of shipment date.
International packages (outside EU) normally arrive within 5-7 days of shipment date.
Tracking
Once your order has been shipped, you will receive an email with your tracking details, where you can follow your parcel by clicking “View order”.
Policies
After an order has been shipped, responsibility for the parcel lies with the courier. My Vintage Affair cannot be held liable for any loss, theft, or damage during transit. If a package is refused or not collected, it will be treated as abandoned and will not be eligible for a refund.
Duties
Any duties, taxes, or additional charges are the responsibility of the customer.
Contact
For customer support and any questions regarding your order, please contact us at info@myvintageaffair.dk.
Return
For EU customers
If you wish to return a purchase, you may do so within 14 days of receiving your item, provided it is returned unused, undamaged, and in the same condition as received.
All items must be returned securely packed in the original box and with the tissue paper and protective packaging provided. If the original box or tissue paper is missing, or if the item is packed inadequately and the item or packaging is damaged during return transit, €10 may be deducted from your refund to cover the resulting damage, replacement packaging, or loss in value.
A refund will be issued once the returned item has been received and inspected. Return shipping costs are not covered by us.
To initiate a return, please contact us at info@myvintageaffair.dk or complete the form here: Issue a return.
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For customers outside of EU
All vintage sales are final
All vintage pieces are final sale and cannot be returned or exchanged. We kindly ask you to read all product descriptions carefully before placing your order. If you have any questions about an item, please contact us at info@myvintageaffair.dk
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Shipping
Please ensure your shipping details are correct at checkout, as we cannot take responsibility for orders that are lost or delivered incorrectly. All orders are shipped with tracking.
If a parcel is refused or not collected, it will be considered abandoned by the courier and will not be eligible for a refund. Any return shipping costs or loss of the item in such cases will be the responsibility of the customer.
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Contact
For customer support and any questions regarding our pieces, please contact us at info@myvintageaffair.dk.
For PR and other enquiries, please reach out to sofie@myvintageaffair.dk